What does “Problematic Sale” mean?

You will find yourself with a problematic sale if any of the following occur:

• You didn't send the tickets on time.
• You no longer have the tickets.
• You will receive the tickets later than the date you specified.
• You are unable to complete the delivery of your tickets for any other reason.

Whatever the case, you must contact our Seller support as soon as possible at sellers@tickets.ca or 888-992-3323 Option #6.

If you are unable to deliver your tickets as agreed at the time of sale, you may be charged fees and penalties as described in our User Agreement.